PUBLISHED PAPERS #2.02

Jamala Tahirzade
Digital Technologies and Logistics in Tourizm
Abstract. The article examines the role of digital technologies in optimizing logistics within the tourism industry. Modern digital solutions, such as artificial intelligence, big data, the Internet of Things (IoT), and blockchain, significantly transform the management of transportation flows, bookings, and tourism services. These technologies provide a higher degree of travel personalization, reduce costs, and improve the quality of customer service. Key examples of the use of digital tools in tourism logistics and their impact on business process efficiency are analyzed. The article also discusses the prospects for implementing new technologies and their role in shaping a sustainable and competitive tourism industry.
Keywords: digital technologies, logistics, tourism mobile applications, digital platforms, automation resource management, booking, coordination, service providers
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